SupportCALL - ICT & ISP Solutions for Business & Home in Australia

About SupportCALL.

SupportCALL delivers comprehensive ICT services, management, and products to clients across Enterprise, Corporate, SME, and home user levels. With an international client base, our core mission is to provide the best products and services that align with both client needs and budget. We prioritize building true trust relationships by always putting our clients' needs, interests, and budgets first, ensuring consistent delivery and satisfaction. Our success stems from our dedicated founder, skilled staff, and strong partnerships throughout the industry.

We are passionate about excelling in what we do. Our company structure facilitates long-standing trust relationships with clients, partly by empowering our team to be their best. We're proud to even support other industry professionals who turn to us for guidance and problem-solving, making us an integral part of their operations. In today's dynamic business environment, you need a service provider that truly understands your company's journey, its current standing, and its future aspirations over the next five, ten, or twenty years.

SupportCALL is that ideal partner. We offer the full spectrum of ICT services with a strong focus on service excellence, mutual trust, and simplifying our clients' lives with minimal business interruptions. During the challenging COVID-19 lockdown, SupportCALL continued to provide essential services, products, and unwavering support, contributing to keeping trade, industry, and the public safe and our country moving forward. We deeply care about our staff, partners, clients, and the global community.

Client Testimonials.

Hear what our valued clients have to say about us. Many have trusted us for over two decades!

Highway Corporate Services (20+ Years Service)

SupportCALL provides a high quality, independent, professional advisory and support service to our clients in the fields of company secretaryship and corporate governance.

Independent Company Secretarial Services (15+ Years Service)

David has been responsible for our IT support since the inception of our business. He is always friendly and helpful and provides a very good service to his clients. With the range of services that David supplies it has been particularly helpful to have one person responsible for our internet access, domain hosting and IT support as it eliminates multiple supplier calls and queries when problems are experienced.

Sherwood After Hours Veterinary Clinic (10+ Years Service)

Our Practice has been using David for IT support for a number of years now. Being an after-hours emergency clinic we have often needed to call on him for support at all hours of the day and night. David has always made himself available and has gone out of his way to resolve any problems that we may have had as soon as possible, even if it meant a midnight callout. I wouldn't hesitate in recommending his services to anyone requiring assistance with their IT.

Sheriff Camperdown (5+ Years Service)

We incorporated SupportCALL in our team of experts when we were setting up our business in 2017. By the time we opened our doors everything was in its place and we were up and running. Thanks to SupportCALL's speedy, friendly and professional service. They bring attention to detail in every project. Still to this day SupportCALL ensures that everything continues to run smoothly. It is always a pleasure to call on their assistance.

Craig Mc Sound Engineering & The Sonic Lounge Studio (5+ Years Service)

My company has always believed in serving our clients with integrity and giving them the best support to see their company grow. Dave and SupportCALL have this same value. So it was a natural choice to use SupportCALL for my companies IT and internet needs."

Adler IFRD Technologies (2+ Years Service)

We recently moved our website hosting to Support Call and have been nothing but impressed with the service and support that we have received from the company. The website uptime is 100% and the services provided on the control panel backend are everything we require to deliver and maintain our website. Very impressed.

National Renal Care (25+ Years Service)

It gives me immense pleasure to write this recommendation letter on behalf of SupportCALL. IT related issues at our units that he services have been taken care of by SupportCALL for over 5 years. I trust him with the quality products and equipment he uses for support and his work is always on time. I have never faced a situation where the work has been delayed and not done properly. SupportCALL has always made sure that the work goes by the predefined schedule and/or specifications. They have a great length of knowledge and experience when it comes to their field. That is the reason we are very confident to work with them. I am sure they are company you are looking for. I am highly aware of their abilities. I would like you to speak to them for yourself and try their work.

Elite College of Excellence (5+ Years Service)

David Maree from SupportCALL has assisted us with our Website/Domain Registration and Hosting our Website and Emails since September 2016. David has been phenomenal in this regard as he is always available to assist us when we have a problem and is very patient and helpful when we do not understand IT systems. He is extremely thorough in his work and is always able to fix any problem you throw at him. I can highly recommend David and his company.

No Location Left Behind: Expanding Our Network for Seamless Support.

We understand the importance of local and remote support, and that's why we actively expand our network of technicians across the country. Even if we don't have a technician in your area immediately, we'll move quickly to secure one within two weeks. Your needs are our priority, and we're dedicated to providing seamless service wherever you are.

Our Core Services.

We offer a full spectrum of IT and ICT services and support.

From emergency response to proactive management, we've got you covered.

Emergency Response

Prompt and effective emergency response is crucial to mitigate risks and minimize downtime during critical incidents.

Onsite & Remote Support

Providing timely support, both onsite and remotely, ensures that issues are resolved quickly, minimizing disruptions to business operations.

Security Solutions

Protecting sensitive data, systems, and networks from cyber threats is essential for safeguarding business assets and maintaining trust with customers.

Reliable Connectivity

Reliable and high-speed connectivity is fundamental for enabling communication, collaboration, and seamless access to online resources.

Remote Management & Monitoring (RMM)

Proactive monitoring and management of IT infrastructure help identify and address issues before they impact business operations.

Data Storage & Backup

Securely storing and backing up critical data ensures business continuity and protects against data loss due to hardware failures or cyberattacks.

Hardware & Software Supply

Providing reliable hardware and software solutions is essential for supporting business operations and enabling productivity across your organization.

Strategic IT Consulting

Professional IT consulting helps businesses make informed decisions, optimize IT investments, and align technology strategies with overarching business goals.

IT Asset Management

Proper management of IT assets helps optimize resource utilization, control costs, and ensure compliance with licensing and regulatory requirements.

Network Cabling

Cabling involves the installation and maintenance of structured cabling systems to facilitate reliable and efficient communication within an organization's IT network.

Line Management & Monitoring

Monitoring and managing communication lines are important for ensuring uninterrupted connectivity, but may be less urgent compared to other services during critical incidents.

Remote Hands On-Site

Remote Hands On-Site service provides physical IT assistance and support at the client's remote location, ensuring prompt resolution of technical issues without the need for dedicated onsite ICT personnel.