SupportCALL - ICT & ISP

About SupportCALL.

SupportCALL is a company delivering ICT services, management and products to clients on Enterprise, Corporate, SME and home user levels. Our client base is international. At SupportCALL we aim to supply our client with the best products and services for their needs and their budget. We always deliver and have worked hard on simple points to build a true trust relationship with our clients because we always look after our client's needs, interests and budgets first. We are at our happiest when our clients are happy with the results we deliver. Reasons, why SupportCALL works, can be found in the company founder, staff and the companies and persons we partner with ( from the top level to the bottom ). We love to do our very best. Building a long-standing relationship with our clients is very important to us. Building on a trust relationship. Thanks to the way we have structured the company it is easy for us to do so. Another reason amongst others is that we employ right and empower our team to be the best that they can be. We also have clients who are in the industry themselves, phoning in for guidance or support with a problem they are having, indirectly making us an essential part of their team and business. In your business, you need a service provider that can handle all your needs. A service provider that understands you and your company as well as the industry and where it’s going, where you've come from, where you’d like to go and where you’d like to be in five, ten years or twenty years. There is no better choice than SupportCALL because we offer all the services you need and more with a strong focus on service excellence, mutual trust and making our clients' lives easier with minimal interruptions to their business. During CIVID-19 LOCKDOWN SupportCALL was able to provide essential services clients with all the services, products and support they needed. We are supporting trade and industry during this time and helping to keep the public safe and our country moving forward. We care about our staff, our partners, our clients and also the people of the world.

Testimonials.

Here is what some of the people and companies think of us. (some have used us for over 25yrs)

Highway Corporate Services (more than 20yr service)

Providing a high quality, independent, professional advisory and support service to our clients in the fields of company secretaryship and corporate governance.

Independent Company Secretarial Services (more than 15yr service)

David has been responsible for our IT support since the inception of our business. He is always friendly and helpful and provides a very good service to his clients. With the range of services that David supplies it has been particularly helpful to have one person responsible for our internet access, domain hosting and IT support as it eliminates multiple supplier calls and queries when problems are experienced.

Sherwood After Hours Veterinary Clinic (more than 10yr service)

Our Practice has been using David for IT support for a number of years now. Being an after-hours emergency clinic we have often needed to call on him for support at all hours of the day and night. David has always made himself available and has gone out of his way to resolve any problems that we may have had as soon as possible, even if it meant a midnight callout. I wouldnt hesitate in recommending his services to anyone requiring assistance with their IT..

Sheriff Camperdown (more than 5yr service)

We incorporated SupportCALL in our team of experts when we were setting up our business in 2017. By the time we opened our doors everything was in its place and we were up and running. Thanks to SupportCALLs speedy, friendly and professional service. They bring attention to detail in every project. Still to this day SupportCALL ensures that everything continues to run smoothly. It is always a pleasure to call on their assistance.

Craig Mc Sound Engineering & The Sonic Lounge Studio (more than 5yr service)

My company has always believed in serving our clients with integrity and giving them the best support to see their company grow. Dave and SupportCALL have this same value. So it was a natural choice to use SupportCALL for my companies IT and internet needs."

Adler IFRD Technologies (more than 2yr service)

We recently moved our website hosting to Support Call and have been nothing but impressed with the service and support that we have received from the company. The website uptime is 100% and the services provided on the control panel backend are everything we require to deliver and maintain our website. Very impressed

National Renal Care (more than 25yr service)

It gives me immense pleasure to write this recommendation letter on behalf of SupportCALL. IT related issues at our units that he services have been taken care of by SupportCALL for over 5 years. I trust him with the quality products and equipment he uses for support and his work is always on time. I have never faced a situation where the work has been delayed and not done properly. SupportCALL has always made sure that the work goes by the predefined schedule and/or specifications. They have a great length of knowledge and experience when it comes to their field. That is the reason we are very confident to work with them. I am sure they are company you are looking for. I am highly aware of their abilities. I would like you to speak to them for yourself and try their work.

Elite College of Excellence (more than 5yr service)

David Maree from SupportCALL has assisted us with our Website/Domain Registration and Hosting our Website and Emails since September 2016. David has been phenomenal in this regard as he is always available to assist us when we have a problem and is very patient and helpful when we do not understand IT systems. He is extremely thorough in his work and is always able to fix any problem you throw at him. I can highly recommend David and his company.

No Location Left Behind: Expanding Our Network for Seamless Support.

We understand the importance of local and remote support, and that's why we actively expand our network of technicians across the country. Even if we don't have a technician in your area immediately, we'll move quickly to secure one within two weeks. Your needs are our priority, and we're dedicated to providing seamless service wherever you are.

Our Services.

Here are some of the main areas of service.

(We provide the full spectrum of IT and ICT services and support.)

Emergency Response

Prompt and effective emergency response is crucial to mitigate risks and minimize downtime during critical incidents.

Onsite & Remote Support

Providing timely support, both onsite and remotely, ensures that issues are resolved quickly, minimizing disruptions to business operations.

Security

Protecting sensitive data, systems, and networks from cyber threats is essential for safeguarding business assets and maintaining trust with customers.

Connectivity

Reliable and high-speed connectivity is fundamental for enabling communication, collaboration, and access to online resources.

Remote Management & Monitoring

Proactive monitoring and management of IT infrastructure help identify and address issues before they impact business operations.

Data Storage & Backup

Securely storing and backing up critical data ensures business continuity and protects against data loss due to hardware failures or cyberattacks.

Hardware & Software Supply

Providing reliable hardware and software solutions is essential for supporting business operations and enabling productivity.

Consulting

Professional IT consulting helps businesses make informed decisions, optimize IT investments, and align technology with business goals.

Asset Management

Proper management of IT assets helps optimize resource utilization, control costs, and ensure compliance with licensing requirements.

Cabling

Cabling involves the installation and maintenance of structured cabling systems to facilitate reliable and efficient communication within an organization's IT network.

Line Management and Monitoring

Monitoring and managing communication lines are important for ensuring uninterrupted connectivity, but may be less urgent compared to other services during critical incidents.

Remote Hands On-Site

Remote Hands On-Site service provides physical IT assistance and support at the client's remote location, ensuring prompt resolution of technical issues without the need for onsite ICT personnel.