SupportCALL understands the challenges that seniors can face with technology.

That's why we offer a reduced-cost monthly remote support service designed specifically for verified pensioners and retired desktop and laptop users.

Simple and Affordable:

• Low monthly fee: Enjoy peace of mind without breaking the bank.

• Pay-as-you-go: Only pay for the month you need support.

• Verified users: This service is exclusive to verified pensioners and retirees.

How it works:

• Sign Up: Complete a quick online application to verify your eligibility.
  • Monthly Payment: Pay the low monthly fee at the beginning of the month if you anticipate needing support.
  • Get Help: If you encounter a tech issue, contact us during business hours.
  • Remote Support: Our friendly technicians will connect to your computer remotely and troubleshoot the problem.
  
  

  What's Included:

Important Note: This service is limited to support that can be actioned remotely using our chosen tools. For more complex issues requiring physical access to your computer, on-site support may be necessary at an additional cost.

• Software Issues: Installation, configuration, updates, and troubleshooting for common software programs. (e.g., email, web browsers, productivity suites)
• Internet Connectivity: Troubleshooting basic internet connection problems.
• Virus and Malware Removal: Scanning and removal of basic threats.
  • Hardware Troubleshooting: Diagnosing basic hardware issues and recommending solutions.
• System Configuration: Optimizing system settings for improved performance.
• Data Backup and Recovery: Guidance on basic backup procedures and potential recovery options.
• Security: Assisting with password management and security software configuration.
• Printer Setup: Connecting and configuring a printer to your computer.
• Basic Email Setup: Setting up and troubleshooting basic email functionality.

SupportCALL understands the challenges that seniors can face with technology.

That's why we offer a reduced-cost monthly remote support service designed specifically for verified pensioners and retired desktop and laptop users.

Get Started Today!

Ready to experience the benefits of our remote support? Complete the signup form below or call us to learn more and then sign up for our Peace of Mind for Seniors.

The only service like it in Australia.

Helping Seniors and Family Stay Connected!